Boise Reservations

Non-Holiday

• A one night per dog deposit of your reservation amount will be collected at the time you make your boarding reservation (unless you have a boarding package).
• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• Deposits are required to secure your reservation. Many times we are full and have to turn pet parents away and then people do not show up for their reservation.
• If you cancel 48 hours prior to your boarding reservation, you will receive a full refund of your deposit.
• If you are a no-show or cancel within the 48 hours prior to your boarding reservation, you forfeit your deposit.
• Deposits cannot be used as credit toward other services.
• Payment for the balance of the full boarding stay will be collected at drop-off.
• All pricing and policies are subject to change without notice.

Holidays

• A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
• Holiday reservations require a one night per dog deposit at the time you make your boarding reservation.
• If we do not have a deposit for your reservation within one week of your reservation, it may be cancelled.
• 7 days' notice for reservation cancellations for holidays is required to receive a full refund.
• A holiday period is considered 3 days before and 3 days after the actual holiday.
• Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
• Deposits cannot be used as credit toward other services.
• All pricing and policies are subject to change without notice.

Camp Bow Wow Dog Boarding & Dog Day Care Packages

• No package refunds after 30 days from date of purchase.
• Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.
• For package refunds within 30 days, nights used will be charged at single night rate and day care packages will be charged at a full or half-day rate (depending on the package purchased).
• Day care packages expire one (1) year from purchase date any days not used will be forfeited.
• Dog Boarding packages expire one (1) year after date of purchase and any nights not used will be forfeited.
• All pricing and policies are subject to change without notice.
• Dog boarding package owners subject to the same policies concerning cancellations or no-shows.

Requirements

To maintain our incredibly high safety standards and satisfaction ratings, we require your pup to be:

• At least four months old
• Spayed or neutered (if seven months old or older)
• Current on Rabies, Distemper, Bordetella and bi-valent Canine Influenza vaccines*
• Flea/tick-free and in good overall health
• Free of wounds or stitches of any kind
• Wearing a quick-release collar
• Friendly with other dogs and people
• Able to pass our Camper Interview and trial day