San Ramon Reservations

Non-Holiday

• Please call us or submit your reservation request on our app at your earliest convenience to set up any boarding reservation.
• Payment for the balance of the full boarding stay will be collected at drop off.
• All pricing and policies are subject to change without notice.
• Reservations for our glamping suites require a two night minimum.
• Boarding Checkout Time: The checkout time for boarders is 11:00am. While pups are welcome to stay and play longer at no additional cost, we appreciate you picking up your Camper by 11:00am so we can prepare for incoming overnight Campers. Checkout time may vary on Sundays and holidays.

Holidays

• A 3-night minimum stay is required at holidays to better accommodate all our furry guests.
• Holiday reservations require a 50% deposit at the time you make your boarding reservation.
• 7 days' notice for reservation cancellations for holidays is required to receive a credit for a future service (no refunds).
• A holiday period is considered 3 days before and 3 days after the actual holiday.
• Cancellations within the 7 day period prior to the holiday reservation and "no-shows" forfeit their 50% deposit.
• All pricing and policies are subject to change without notice.